Privacy Policy
Introduction
Protection of user data stands as a priority, and AskTutor maintains strong controls to keep information secure. The Privacy Policy details how AskTutor (“we,” “us,” or “our”) handles collection, use, security, and disclosure of your data when you interact with the platform. Continued use of the website shows acceptance of these terms.
If you refuse, you must avoid using the site or any related services.
Data We Collect
When you use AskTutor, we may collect both personal and non-personal information.
Personal data we collect may include:
- Messages or materials you submit through the site
- Location-based data that may include your IP address, device ID, or session time
Non-personal data may include:
- Browser type and version
- Device operating system
- Language and time zone settingsAsktutor.ai gives you access to
- Interaction patterns across the site
We collect this technical data to improve how the site works and provide a better user experience.
Legal Basis for Using Your Information
If you live in the EU or any location under similar privacy laws, we collect and process personal data under “legitimate interests.” That means we only use the information to improve services, provide support, or communicate with you in a way that respects your rights and does not violate your privacy.
Marketing Communication
You might get an email here or there with new features or study tips worth checking out. You can stop those anytime with one click. No outside ads, no strange marketing emails—only straight from us.
Cookies
AskTutor uses cookies to support site functionality and improve the user experience. These include:
| Cookie Type | Description |
| Session Cookies | Temporary cookies that expire after you close the browser |
| Persistent Cookies | Stay on your device and help recognize you during future visits |
| Performance Cookies | Help track traffic and site usage (e.g., Google Analytics, Hotjar) |
| Targeting Cookies | Help show relevant ads if you click on an ad-related part of the site |
Manage Cookies:
You can disable or delete cookies through your browser settings. Visit
www.aboutcookies.org for detailed instructions.
How We Use and Share Information
AskTutor does not sell your personal data.
We only share data when:
- Required by law
- Needed to protect our platform or users
- Requested by legal authorities for investigation
- Working with trusted vendors (e.g., cloud providers) under strict privacy terms
Data Security
AskTutor follows industry best practices to keep your data safe. We use technical safeguards like encryption and access restrictions. Only authorized team members or service partners may view personal data, and only when required for support or platform function.
In the event of any security breach, we will notify both users and regulatory authorities as required by law.
Data Retention
We keep your personal data only for as long as needed. If there’s no legal reason to store it longer, we delete or anonymize it. Usage data may stay longer for analytics, but it won’t be linked to your identity.
External Links
AskTutor may include links to outside sites. External platforms operate independently from AskTutor, and we cannot be held accountable for their treatment of your information. Anyone who chooses to visit such sites should first examine the privacy practices outlined in their policies.
Your Privacy Rights
You have rights over your data. Depending on your location, you may:
- View and update the data we have about you
- Request that we delete your personal information
- Object to or restrict how we use your data
- Transfer your data to another service
- File a complaint with your local data authority
To use any of these rights, email us at the address below.
Contact Us
For any questions or concerns about this Privacy Policy or your personal data:
Email:
We respond to all privacy-related requests in a timely manner.